shop local Archives - British Florist Association

12 Days of Stories ahead of Small Business Saturday: Show Customers Why Local Matters

24th November 2025 by The British Florists Association

In the countdown to Small Business Saturday, we’re sharing 12 story prompts designed to help florists tell the real, human stories behind their work, connecting with customers and celebrating why buying local truly matters.

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Direct Debit Guarantee

The Guarantee is offered by all banks And building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request
If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the organisation.
The Guarantee covers Direct Debit payments. It cannot be used to address contractual disputes between you and the billing organisation.

To Contact The BFA About Your Direct Debit

Telephone: 0844 800 7299
Email: info@britishfloristassociation.org
Post: The British Florist Association, C/o Level 41A, Tower 42, 25 Old Broad Street, London, EC2N 1HQ.

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